In these Terms and Conditions, when we refer to:
- “LXL site” or “the site” we mean the digital information network operated by or on behalf of LXL Boutique.
- “LXL Boutique”, "LXL”, “us”, or “we” refers to LXL Group and its subsidiaries or affiliates. These terms shall also be deemed to include lxl.com, and any other sites which may from time to time be created by or for LXL Group and its group of companies.
If you have accessed the LXL site from the United States, Europe or other international destination, you also agree to be bound by additional terms contained at the end of these terms and conditions.
LXL Group reserves the right to make changes to the LXL Sites and these Terms at any time without your consent, and encourages Users to periodically review this page for changes. A User’s continued use of the LXL site after any change in these Terms will constitute acceptance of such change. If any term or condition is deemed invalid, the enforceability of the remaining provisions of these Terms shall not be affected. Please discontinue your use of this website if you are unable to comply.
Your use of this website and any dispute arising out of such use is subject to the laws of the Cayman Islands. Our website is not for use by children and such use is strictly prohibited. Please contact us if a child under the age of 18 has provided us with personal information.
This website contains content owned by or licensed to us. This includes, but is not limited to, the visual appearance of the website and graphics. Reproduction is strictly prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.
Although we strive to maintain the highest standards of accuracy, no warranty or guarantee is implied as to the accuracy or completeness of the information herein and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
FEES AND PAYMENT
Fees for products to be provided by LXL Boutique will be set out in the invoice or quotation.
LXL Boutique reserves the right to modify the prices of products offered on the Website at any time without prior notice. You will be charged the prices displayed on the Website at the time your order was confirmed provided the product ordered is available. LXL Boutique reserves the right to reject or to cancel your order if the products are not available, are incorrectly priced or are otherwise incorrectly described.
Payment is due immediately upon confirmation of your order.
All orders are payable in US dollars. Payments may be made by credit card (Visa, Mastercard or Amex). We accept Cayman Dollar debit cards from local banks, and US and Cayman cash in store only, not online.
LXL Boutique will provide products only on a pre-payment basis, with receipt of cleared funds prior to the order being confirmed and shipped. Your credit card will only be debited when your order is shipped. You will not be charged for unavailable products in your order.
LXL Boutique reserves the right to withhold client orders until cleared funds have been received.
Where a payment is in default the client agrees to pay LXL Boutique's legal and accounting expenses and third-party collection agency fees in the enforcement of the debt and these terms in addition to all amounts due, including interest charges.
We comply with the Cayman Islands Anti-Money Laundering Regulations, 2018 Revision.
DATA PROTECTION AND PRIVACY
LXL Boutique is committed to protecting the Privacy of our clients in line with the the Data Protection Act of the Cayman Islands (found here) (“DPA”).
The DPA applies to these Terms and Conditions because in order to provide you the Services that you have requested through the use of the LXL Site and products, you must provide certain information to LXL. When LXL obtains any information from you which constitutes “personal data” (as defined in section 2 of the DPA) in connection with the services that we provide you and the use of our site and products, LXL act as a “data controller” (as defined in section 2 of the DPA) in respect of such information, and you acknowledge and agree that we may process such information in accordance with the data protection laws applicable to us (including the DPA) and our Privacy Notice.
Your data protection rights are important to us and we are committed to being clear with you about how we use your personal information. We commit to:
- comply with relevant data protection legislation from time to time in place;
- carefully consider the legal reason(s) for using your data and where necessary ask your permission;
- put in place controls to protect your information;
- choose suppliers and partners who share our data protection values and comply with the Data Protection Laws of the Cayman Islands;
- retain your information only as long as there is a legal or business need to do so; and
- continue to examine how we can provide clarity to our users about our use of personal information.
LXL Boutique and its affiliates are committed to bringing you the best possible online experience that we can provide. One important aspect of that experience is ensuring that you are aware of when and how LXL collects information about you and how that information is used. We use your information to provide the products and services you request, as well as to understand how and why our users engage with us. This allows us to personalise our marketing content and improve your experience of our products and services. You can request removal from LXL Group’s marketing contact list for by emailing firstname.lastname@example.org to ‘opt-out’ of our direct marketing content.
For the avoidance of doubt we do not collect special categories of data – such as information about your race, political opinions, religion, health or sexual orientation – unless you have chosen to provide that information to us. Our website is not intended for children under the age of 18 and we do not intentionally collect or use information from children.
USE OF OUR WEBSITE
Cookies and Collection of Data
- your IP address – a numerical code to identify your device and which can provide information about the country, region or city where you are based;
- your usage, including browsing history, information on how you were referred to our websites, user movements, and your engagement with advertisements; and
- details of your device, to show you the best version of the site.
LXL Account Registration
When you register for an LXL online account we collect your name and email address and, should you choose to provide it, certain other information and contact information.
Creating an account allows you to:
- track your deliveries and view your orders history;
- add or change your shipping and billing addresses for future orders;
- manage your subscription to the newsletter.
Please note that, where you create an account or make a payment, it is your responsibility to choose a secure password and keep it confidential. Sending information via the internet is never completely secure and, whilst we do our best to protect your personal information, we cannot guarantee the security of any personal information sent to our website and you provide it at your own risk.
For each product selected on the LXL Boutique Site,a summary page will be displayed featuring a photograph of the item, its coloring and references, the quantity selected, its unit price, sizing options and the total amount owed for your order. You should check that this information accurately reflects your selection before confirming your order.
Upon confirmation, your order will be submitted to the LXL Customer Care team for processing. While every effort is taken to try to ensure that the coloring, design and style of the LXL products in the photographs displayed on the Website are representative of the original products, variations may occur due to technical restrictions of color reproduction on your computer or mobile device. LXL Boutique reserves the right to reject or to cancel your order in its sole discretion for any reason without liability if, among other things, the products are not available, are incorrectly priced or are otherwise incorrectly described. Accordingly, LXL Boutique shall not be liable for any error or inaccuracy in the photographs or graphical representations of our products displayed on the Website. If you have any questions about the products, you may contact Customer Care at the contact information provided on the Website.
LXL Boutique reserves the right to cancel any order placed by a customer with whom it has a dispute concerning a prior order, or if LXL Boutique has reasonable cause to suspect that such customer has violated these Terms and Conditions of Sale, or is engaged in any fraudulent activity or for any other legitimate business reason.
Purchase - Availability
Products offered for sale and displayed on the Website are subject to availability. In order to improve our quality service and ensure greater availability of our Products for all customers, LXL Boutique reserves the right to limit the number of Products which can be purchased per customer.LXL Boutique shall not be liable in case of stock outage or unavailability of products and reserves the right to change the products offered for sale on the Website at any time and without notice.
At times, errors may exist, especially in case of simultaneous orders of the same product by several customers. The availability date of the pre-ordered Product will be explicitly indicated on the order quotation and invoice.. If the availability date changes, you will be notified immediately by email and/or by phone by our Customer Care team. In case a product is not available after you have placed your order, we will inform you by email or by telephone as soon as possible. You will be invited to choose another available product on the Website as substitution for the unavailable product or to cancel your order. If you cancel your order, you will be refunded if your credit card has been charged.
Customized products are final sale and cannot be canceled once the order is placed. LXL Boutique reserves the right not to accept or to cancel your order if the products are not available are incorrectly priced or are otherwise incorrectly described.Once submitted for processing you may not make any changes to or cancel the order, except as expressly provided in these Terms and Conditions of Sale or applicable law. The confirmation of your order means your acceptance of the Terms and Conditions of Sale.
PLEASE NOTE that handbags and earrings are not able to be returned and all purchases of these items are final.
All unworn, unused merchandise purchased from LXL site, accompanied by the original purchase receipt can be returned for a refund within seven (7) days of the delivery date. Any item marked as Final Sale cannot be returned or exchanged. Items must be returned to us in original condition. Make sure all items are exactly how you received them with tags still attached and in the original LXL packaging. Shoes must be tried on a carpeted surface, and can show no signs of wear. Items sent in dust bags must be returned inside the bags, as this is considered part of the product. LXL expressly reserve the right to decline any returns if the item is not in its original condition and it remains at our sole discretion to determine this.
Please use the original packaging included in your shipment to return any item(s). Once our quality control team have approved the returned stock, your refund will be processed back onto the original card used in the transaction.
In the event of manufacturing defect, please email us at email@example.com within 48 hours of receiving your purchase.
We do not offer price adjustments.
For customers located in the Cayman Islands, returns can be made in store. Please contact firstname.lastname@example.org in advance to arrange your return which must be in line with our returns policy.
We do not provide shipping labels for international returns. Please reach out to us by email to email@example.com for instructions on shipping your item back to us. You are responsible for the cost of any return shipping and ensuring that the return is properly sent, including a tracking number and with a reliable courier company that provides deliver to the Cayman Islands, for Example, DHL, FedEx or UPS. Your refund will be processed within ten (10) business days of our warehouse receiving the returned item, less the original shipping costs. We are also unable to refund and applicable taxes and duties that you may have incurred.
You are responsible for insuring the returned package for the full value of the item(s). LXL will not be responsible or liable if any item you return that is lost, misdirected or delivered beyond the 7 day returns period and the customer bears the risks of the shipping agent selected.
All returns are to be shipped to the following address:
Monaco Towers 2
11 Dr. Roys Drive
George Town KY1-1202
Tel. +1-345-746 3689
We offer complimentary domestic shipping in the Cayman Islands.
Domestic orders typically arrive in 1-3 business days after goods leave our store. Please note that we cannot guarantee precise delivery dates.
We offer free priority shipping with FedEx to all international customers located in the following locations:
- United States
- United Kingdom
For shipping to other countries, please contact firstname.lastname@example.org for rate information.
Orders are processed pending item availability and credit card verification. LXL will contact you via email if there are any issues with your order. Orders shipped via Fedex priority shipping are then delivered within 3-5 business days of being sent and allowing for the time scales described below.
Orders placed Monday - Friday after 12PM EST will begin processing the next business day and will ship within 2 business days.
Orders placed on Friday after 12PM EST or over the weekend will begin processing on the following Monday.
LXL Boutique does not process or ship orders on Saturday, Sunday or company observed holidays. The following holidays are observed:
- New Years Eve
- New Years Day
- National Heroes’ Day
- Ash Wednesday
- Good Friday
- Easter Monday
- Discovery Day
- Queen’s Birthday
- Constitution Day
- Remembrance Day
- Christmas Day
- Boxing Day
All orders ship with delivery confirmations which can be used to track your package. We are unable to provide tracking information beyond that supplied by FedEx. Please note that we cannot guarantee precise delivery dates.
We are not responsible for packages that are lost or damaged in transit. If you need to make a change to your shipping address, email us at email@example.com as soon as possible. We can change the address as long as the package has not left our store. Unfortunately, we cannot reroute a package once it has shipped. We do not currently offer Saturday shipping.
At the present time,
Once your order is placed, we are unable to adjust any details. Should you decide you would like to change your order for any reason, we are happy to cancel your current order so that a new order can be placed. Please note once your item has shipped we will not be able to cancel your order with the carrier.
For any requests, please email firstname.lastname@example.org
All orders should arrive to their destinations within 4-6 business days of shipping from our warehouse. Upon arrival to the destination country, INTERNATIONAL ORDERS MAY BE SUBJECT TO DUTIES AND TAXES BILLED BY THE DESTINATION COUNTRY’S CUSTOMS DEPARTMENT. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be. We are not responsible for customs or transit delays. For more information ahead of purchase please contact customer care.
Rates for express international shipping are available, however, will vary depending on the weight of your order. Please email us at email@example.com for our updated rates of expedited shipping with FedEx.
All brands, product names, text and visual elements of this website which are not copyright of our vendors are copyright LXL Boutique 2022. All rights are reserved. See The Copyright (Cayman Islands) Order 2019 which broadly adopts the UK Copyright Law.
Your use of the LXL Boutique site is for your own personal and non-commercial use only.You acknowledge that LXL Boutique is the sole owner of all content on the Site, including, without limitation, all applicable copyrights, patents, trademarks, trade names, and other intellectual property rights, text, images, graphics, logos and other material (the “LXL Boutique Content”).The LXL Boutique Site and the LXL Boutique Content are protected by the copyright laws and other intellectual property laws of the Cayman Islands and protected globally by applicable treaties and laws.
You may download and print extracts from the LXL Boutique Content for your own personal and non-commercial use only, provided you maintain and abide by any designer credit, copyright or trademark notice or restriction. You may not use any LXL Boutique Content for any other purpose without LXL’s prior written approval. You specifically agree that you will not present any LXL Boutique Content in the context of a website other than the LXL Boutique Site.
You shall be solely responsible for any misuse of LXL’s Content and you indemnify and hold harmless LXL Boutique, its employees and agents from and against all losses, expenses, damages and costs, including reasonable attorney’s fees resulting from any violation of any applicable intellectual property laws or treaties.
If you wish to use our content other than as permitted by the Terms, please contact us at firstname.lastname@example.org
Notification of copyright infringement
If you believe that LXL Boutique has infringed your copyright, please notify us. Notification of claims for copyright infringement must be in writing to: email@example.com
Notices must be made by the copyright owner or claimant or its agent and must contain:
- Specific identification of the work allegedly being infringed;
- Specific identification of the allegedly infringing work that the complainant would like removed, including the location of the material on the LXL Boutique Site;
- Complainant’s contact information, including name, address, telephone number, and e-mail address;
- A statement that the complainant has a good faith belief that the use of the material is not authorised by the copyright owner or claimant; and
- A statement that the information in the notice is accurate, and under penalty of perjury, that the complainant is authorised to make the notice on behalf of the owner or claimant of the copyright.
DISCLAIMERS AND LIMIT OF LIABILITY
The following clauses exclude or limit LXL Boutique’s legal liability for the LXL Boutique Site and Users should read this section carefully. These limitations apply only as far as the law permits.
Though LXL Boutique endeavours to ensure the information on the LXL Boutique Site is correct and accurate, under no circumstances shall LXL Group or any of its respective employees, directors, officers, agents, vendors or suppliers be liable for any direct or indirect losses or damages arising out of or in connection with the use of or inability to use the site. This is a comprehensive limitation of liability that applies to all losses and damages of any kind (whether general, special, consequential, incidental, exemplary or otherwise, including, without limitation, loss of data, income or profits), whether in contract, negligence or other tortious action, even if an authorized representative of staud has been advised of or should have known of the possibility of such damages
The use of the Site is at the User’s sole risk and LXL Boutique shall have no liability for any investigations, claims, fines, losses, damages, costs (including attorney’s fees) expenses and liabilities (“Losses”) whatsoever and howsoever arising as a result of any User’s use of or reliance upon the LXL Boutique Content, to the maximum extent permitted by law. For the avoidance of doubt, we will not be liable for any Losses caused as a result of your doing, or not doing, anything as a result of viewing or reading the LXL Boutique Content or any part of it.
LXL Boutique does not represent or warrant that the LXL Boutique site will be available and meet any User’s requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other destructive properties will be transmitted or that no damage will occur to the User’s computer system. The User has sole responsibility for protection and back up of data and equipment and for undertaking reasonable precautions to scan for computer viruses or other destructive properties.
This disclaimer of liability applies to any Losses caused by the LXL Boutique, including, without limitation, those Losses occurring as a result of: (i) any error, omission, deletion, or defect in any content available on the LXL Boutique Site or social media platforms (including user comments, and LXL Boutique Content); or (ii) any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of records, information or data, unauthorised access to, alteration of, or use of records, information or data, whether for breach of contract, tort, negligence, defamation, or any other cause of action, (whether or not LXL Boutique was aware of or advised of the possibility of such loss, damage or injury). Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
For the avoidance of doubt, if you are dissatisfied with any of the LXL Boutique Content, the Terms or your experience in accessing or using the LXL Boutique Site, your sole and exclusive remedy is to discontinue access and use of the LXL Boutique Site. .
Indemnification and Defense of LXL Group
As a condition of the use of the LXL Site, you agree to defend, indemnify and hold harmless LXL Group, and its respective employees, directors, officers, agents, vendors and suppliers from and against any liabilities, losses, investigations or inquiries, claims, suits, damages, costs and expenses (including without limitation, reasonable attorneys’ fees and expenses) (each, a “Claim”) arising out of or otherwise relating to your use of the Site. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this paragraph. In such an event, you shall provide us with such cooperation as is reasonably requested by us.
If you are accessing the LXL Boutique Site from the United States or Australia, the additional disclaimers and limitations of liability below apply.
Children’s Use of LXL Boutique Site
LXL Boutique is committed to the protection of children’s privacy. Children under 18 are not permitted to register for any activities on the LXL Boutique Site. LXL Boutique encourages parents to monitor their children’s online usage and to prohibit them from disclosing any personally identifying information online. Users agree that they will not allow a child under the age of 18 to disclose any personal information using their accounts.
GOVERNING LAW & JURISDICTION
These terms and conditions are governed by the laws of theCayman Islands and the parties agree to submit to the exclusive jurisdiction of the Cayman Islands courts.
The Terms shall be treated as executed and performed in the Cayman Islands, and shall be governed and construed in accordance with the laws of the Cayman Islands, without regard to conflict of law principles. All legal proceedings arising out of or in connection with this Agreement, shall be brought solely in the Cayman Islands. You expressly submit to the exclusive jurisdiction of the Cayman Islands courts and consent to extraterritorial service of process.In connection with any litigation arising out of the Terms, the prevailing party shall be entitled to recover all costs incurred, including reasonable attorneys’ fees, whether incurred during settlement, at trial, or on appeal.
Should any part of the Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect.
Our failure to insist upon or enforce any provision of these terms of service shall not be construed as a waiver of any provision or right of LXL Boutique.